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Plain Language as a Tool for Inclusive Communications

07.10.2021 in General Resources

Plain Language is communication your audience can understand the first time they read or hear it. Plain language is NOT dumbing down, but rather a method to simplify understanding and reduce the number of emails and calls from your audience asking for clarification. The Plain Writing Act of 2010 has made this method a standard practice among public agencies as they serve the broader, diverse community, as well as organizations that serve a specific audience with low English proficiency.

Working with Interpreters at IRC

13.11.2020 in General Resources

Working with Interpreters The different programs at the IRC all work with interpreters to varying degrees. There are certain guidelines to keep in mind when working with interpreters to ensure that the conversation between staff and clients goes as smoothly as possible and not too…